MTC Academy Davao

The Business Process Outsourcing (BPO) industry in Davao City may still be in the early stages of sorts as compared to other much larger and more established urban centers in the country. However, future prospects are still abloom for further growth in the industry. But the city is moving swiftly in gaining a larger piece of the pie when it comes to IT and outsourcing field. In the field of medical transcription, MTC Academy Davao is recognized as the premier and most established medical transcription training institution in the country that has a number of branches located in the key cities throughout the Philippines.

On May 30, 2008, MTC Academy Davao, also known by its corporate name, Nanoscript, Inc., further cemented itself as full-pledged partner in the development of the BPO industry in the city by officially joining the Davao City Chamber of Commerce and Industry (DCCCI). The firm along with the other six (6) companies and private entities were officially inducted into the Chamber's fold which signified as a major step of the school in making further inroads towards the development by not just of the medical transcription training sector but also to the overall development and growth of the city's business environment. The Davao Chamber is recognized locally and internationally as an institution that has diverse membership base which comprises of small, medium, and large businesses as well as organizations of all types and diverse backgrounds across the city in the region. The Chamber's membership base covers all aspects of the city's economy from agribusiness to small and medium entrepreneurs from heavy industry to individual or corporate professional service firms and associations.

Being a member of the Davao Chamber, it will enable the MTC Academy Davao to engage in effective partnerships with other member firms and it also gives a distinction of being a part of an organization that has repeatedly garnered awards from the Philippine Chamber of Commerce and Industry which is seen as one of the best organizations in the country as well.

RP Needs 32,000 Medical Transcriptionist

On the Philippine Daily Inquirer last April 9, 2008, it was posted that the country's medical transcription industry has to boost its workforce three times in order to increase its share of the total offshore market valued at around $18 billion.

According to (MTIAPI)-Medical Transcription Industry Association of the Philippines, local companies have missed out on lucrative contracts from US outsourcers due to a lack of capacity. The demand of medical transcriptionist has to be tripled than that of the current workforce which is around 10,000. Ms. Myla Rose Reyes, president of MTIAPI mentioned that the country must have around 32,000 medical transcriptionists by 2010 so it could adequately address the demand. As a result, MTIAPI is focusing on the development of a bigger pool of qualified transcriptionists to meet up the fast turnaround requirements of large foreign customers. They are now developing related skills training and certification programs with the Technical Education and Skills Development Authority (TESDA), the Business Process Association of the Philippines (BPA/P), and the Coordinating Council of Private Educational Associations (COCOPEA).

Read more about the article here.

WHAT's HOT ABOUT BUSINESS TRANSCRIPTION?

You have probably heard of transcription before. Medical transcription gets a lot of attention, but there are some other types of transcription as well. One of it, which also shows a large demand in the Business Process Outsourcing industry (BPO), is the Business Transcription.

Transcription services are required in almost every area of the business spectrum. The very need to put the spoken word into text automatically creates demand for Business Transcription. Too much of transcription work in corporate world can put undue load on the existing staff and so companies outsource them to business transcriptionists. Realizing this, more and more companies are now going for transferring their transcription work to a different company. This can be cheap too if the company goes for outsourced business transcription services.

To get transcription work outsourced, the company records their meetings, seminars or conventions. This is then uploaded to a specified location from where the transcription company can download it to start off with the transcription work. Transcription companies accept audio files in various formats. MS Word or any other text processing software is used for creating transcripts. These transcripts would then be sent via email or simply uploaded to the location from where the company can have it.

Outsourced business transcription companies hire employees that need not be in sync with the rules and regulations of the country from where their clients send them recordings. However, many transcription tasks include understanding data and transcribing accordingly. Also, American accents and terms may be hard to follow for home grown transcriptionists. To avoid such problems, a Filipino transcriptionist should at least be exposed in a comprehensive training program for Business Transcriptions to familiarize themselves with business terms and develop their listening skills. They should be exposed in different files that can have American accent, Asian accent or even European accent. This ensures the best rates with no compromise on quality. MTC Academy Davao is now offering its course in Business Transcription. You can call them at 222-6822 for any inquiries.

How Medical Coding And Billing Aids The Healthcare Industry

We all know that the US is a truly litigious society, and to see people file lawsuits of all sorts and types against individuals, organizations or institutions is a common occurrence. With this backdrop, it’s vital for medical practitioners and healthcare providers to constantly maintain a sharp eye towards correct and accurate medical billing and coding. This field is considered as the new backbone of the current healthcare system, and with better-trained medical billers and coders, the healthcare provider should also be a much better and more responsible one. And this does not apply only to the countries like US, or Europe. It is actually mandated by Philippine Health Insurance Corporation (Philhealth).

Read Circular No. 4, s-2001

What’s With This Job?

Basically, this tough but rewarding jobs main tasks include assigning proper medical billing and coding documentation per case, and then submitting this to the corresponding insurance company and/or federal agency. The goal of proper medical coding and billing, , is for the healthcare provider to be reimbursed correctly. However, there is another extremely vital aspect that the medical billing expert needs to achieve, and that is to avoid the risk of fraud.

Other Aspects Of Medical Coding

The highly- specialized nature of this job such aspects such as administration, bookkeeping, accurate completion of claim forms, prompt dispatchment of insurance billing, detailed understanding of health insurance, patient accounts representation, and appointment scheduling. It is therefore important to understand the importance and highly-skilled nature of this job, and why these healthcare workers are known to generally get good-paying wages working in a private doctor or dentist’s office, hospital, HMO, nursing home, pharmacy and other health-related organizations. These individuals could even work from home too. In addition, this segment of the health technician profession is also considered to be among the ten fastest-growing jobs in the entire spectrum of the combined health occupation field.

MTC Experience

MTC Academy experience of
CaRoL SiMoN, 4^th Year Marketing student
of Ateneo De Davao University.

I had my OJT at MTC Academy. At first, I didn’t have any idea of what it is that I would be doing there. I was tasked with marketing, so I figured that this would help me improve my marketing strategies and at the same time help people know what MTC Academy really is.

I was really having a hard time adjusting to the quota that I had to meet (to think that I was alone and my partner was pulled-out plus my other classmates’ assignments were SO easy. Clerical jobs!). Because of these things, I almost backed-out from finishing my OJT. I took this chance as an opportunity to improve myself; I took it as a training ground for my real job when I finish my studies.

I challenged myself to finish the OJT and surpass it with my best efforts. Everything we go through is a challenge; no matter how simple or hard it is, we just need to decide. So I decided and challenged myself. I saw it as a stepping stone for my future career. I was sure that this experience will surely prepare me in my future career. I know that each challenge that I encounter in my life must be surpassed and I know that with perseverance and discipline, I will be able to surpass them.

Everyone at MTC is expected to multitask, my experience there made me discover that I am excellent in doing it. I learned that adapting to a task will surely make you learn and grow both emotionally and psychologically. The marketing department of MTC Academy has the heaviest load compared to the other departments. They needed to think of marketing strategies to make MTC known to more people. This gave me hands-on training that added to my knowledge in marketing. I found out that when compared to application of marketing, theories are easy.

One of the important things that I learned is that if you are determined to do the job that is assigned to you and willing to be trained, you won’t have a problem. As a trainee, it is very important to have an open mind. Willingness to learn gave me the hunger for learning and thus, excitement in the job that I do.

My short stay with MTC made me realize that learning is a continuous process. What I had experienced will help me become responsible in the job that I will do. The company treated me as one of their employees, the employees didn’t give me special treatment, which made me mature. The speaking in English policy or I call it “New York City in Philippines” helped me boost my confidence in speaking in English since I was immersed in an English-speaking environment. As an OJT, the company trusted me with their data and they also assigned me to do their regular reports such as weekly marketing report and monthly marketing report. They also trained me in career orientation stimulation. They treated me maturely and my acceptance of the job helped me learn new things and gave me decision making responsibility.

My on-the-job training with MTC Academy made me mature and taught me responsibility. Not only that, but I also learned that working can be fun at the same time.

Thank You MTCA for the unforgettable experience you have shared to my life.

Jeziel Estrella
My Experience

One of the important parts of my life is working here at MTC Academy. It gave me a glimpse of what is waiting for me after I graduate. They say that life in a working environment is very hard compared in school. I think it wasn’t all that bad or I'm just saying this because I'm a trainee. But sometimes it is difficult. There are times when I am tasked to do a lot of things at the same time. It was fun, and educational. I had a hard time at first, but once I got a little accustomed to things, it wasn't so bad. Some of the work I've done helped me understand things that are taught in school.

I like working here at MTC Academy. I like the environment, the kind of business it is, the parties, especially the parties! I also like the people here. They're all so nice and friendly. It's like one big happy family.

I experienced doing some journal writing, which was very tiring. And I did some filing of bank deposits. I learned how they are handled and why it is important to file them. I also experienced working on different kinds of vouchers and their uses. I did some encoding too. I experienced answering phone calls. I freaked out at first, but now I just stutter. Sometimes.

Working here at MTC Academy prepared me for things to come after I graduate. It helped me become ready to face challenges ahead of me. It helped me in discovering my purposes in life.

Vernice Ria G. Calderon
“My MTC Experience”

When I knew that I am going to have my OJT at MTC Academy, the first thing that came to mind was “How is medical transcription related with management accounting?” But when I started training with MTC, I realized that I was luckier than those who were assigned in banks. My classmates told me that they were only given clerical works. They even felt disappointed because they weren’t able to apply what they learned in school. At MTC, I am not only treated as a trainee but as a real employee. I am given tasks that are truly connected with accounting. MTC entrusted me with information not usually disclosed in other companies. I was not only assigned to file records but I was also given tasks like posting entries in the ledger, issuing deposit slips and issuing purchase requisition slips. I also appreciate that the company exposed me with a marketing job. For instance, I was trained how to deal and entertain queries from clients.

When I was trained to orient regarding medical transcription and about MTC Academy, I gained more confidence because my oral communication skill was enhanced. Before, I was hesitant whether I will thrive to this kind of work environment which is more on oral communication. My learning in school was not parallel to the exposure that I am given at MTC Academy. I was used to just compute and analyze data. But now I am a bit shocked that I have to interact with different kinds of people. At first, I doubted myself on how would I convince other people to believe what I am saying and look credible. But with the encouragement of my co-workers and with their training, I was able to overcome my doubts and fears.

Another policy that I find really helpful in MTC is their English speaking rule. I am now more comfortable in conversing in English unlike before when I felt awkward in using the language. But the most important experience that I had is that through my stay in the company, I had a glimpse of what the real world is, outside the four corners of my classroom. Moreover, one of the factors that made my experience at MTC memorable was to be able to meet my co-workers. I felt that I was part of their family. I never felt that I was out of place. There were very welcoming and approachable. Truly, I did not only gain more knowledge about the real experience of having a job but I also gained new friends.